If you change your mind about your purchase, CRAFT SPORTSWEAR Hong Kong is happy to exchange the item as long as it is in as new condition, unused, unopened and unworn and returned within 7 days of original dispatch. Unless the product is faulty, all additional postage costs for returning items will be at your own expense.

How to Return Items

Before you return the items, please email or call to let us know that you are returning an item.

You can contact us at - Email:    info@surestepasiapacific.com
Phone:  +852 2518 8825  

When returning items, wrap the package securely and enclose your receipt (we send this out with your order), reason for returning the item/s, and send to:  

Ft. B, 9/F, Yally Industrial Building, 6 Yip Fat Street, Wong Chuk Hang, H.K.
Phone: +852 2518 8825

Once we have received the returned products, exchanges will be processed and refunds or credits processed within 7 working days. Refunds will credit the original account of payment.  


  • CRAFT SPORTSWEAR Hong Kong is unable to accept returns of bras, underwear or socks due to hygiene purposes.
  • CRAFT SPORTSWEAR Hong Kong takes no responsibility for returned items that do not reach us.
  • Return & Exchange does not apply on the order purchased outside CRAFTSPORTSWEAR.HK